Contact Us

We'd Love to Hear From You!

At Small Cat Carrier, your pet's comfort and your satisfaction are our top priorities. Whether you have a question about our airline-approved carriers, need help tracking your order, or just want to share a photo of your feline explorer, our team is here to help!

Email: service@smallcatcarrier.com

Response Time: We typically respond to all inquiries within 24-48 hours.

Business Address: Room 303-54, No. 78-6 Xintang Road, Xintian Community, Fuhai Subdistrict, Bao'an District, Shenzhen, Guangdong, China

Order Inquiries: If you are contacting us regarding an existing order, please include your Order Number (e.g., #1001) in the subject line for a faster resolution.